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Help Center
Help/Troubleshooting
Help/Troubleshooting
Encountered a problem?
How to export your database
Connectivity
AxIT Device Connectivity Troubleshooting
How to Reset Network Settings in the AxIT App?
Charging/Battery
Device Charging Issue
My AxIT Device Is Not Charging
The AxIT Device Has No Power (the LED lights aren’t blinking)
Update
How To Update AxIT App
Saving a new device ID in the AxIT app
Metric Calculation
What Does "Metric Calculation Failed" Mean
My Testing Report Is Not Generating
Performance
My AxIT App is running slowly
Other
How do I set up my AxIT App within my Google Workspace account?
Exporting AxIT Database For Help Purposes
AxIT User Manual
How To Reset User Password